Privacy policy

1. WHAT DOES THIS PRIVACY POLICY MEAN?

In this Privacy Policy (hereinafter referred to as the Privacy Policy), we provide you with information on how AB Linas Agro handles your personal data.

2.ABOUT AB „LINAS AGRO“

AB Linas Agro (hereinafter - Linas Agro), legal entity code: 147328026, registered office address: Smėlynės str. 2C, LT-35143 Panevėžys, e-mail address: [email protected], is your personal data controller. In some of the following cases, Linas Agro may be a joint controller of your personal data with other company (ies) of the Linas Agro Group.

3. WHAT IS PERSONAL DATA?

Personal data is any information collected by Linas Agro about an individual person that can be used to identify that person. Personal data includes any information, including a person’s name, address, IP address.

4. WHAT DATA DO WE COLLECT ABOUT YOUR PERSONAL INFORMATION?

Linas Agro processes your personal data for the purposes set out below.

4.1. Linas Agro e-shop administration purposes

• For the purpose of creating and managing your account in the e-shop, Linas Agro processes the following personal data: e-mail address, password, IP address, address, date of registration and consent to receive newsletters, date of last visit; personal information (if provided by the user): name, telephone number, information on the position held and the place of work. This personal data is collected on the basis of concluding and executing the contract and is stored for 3 (three) years from your last login.
• For the purpose of order fulfillment and e-commerce organization, Linas Agro handles the following personal data: name, surname, telephone number, IP address, purchase history, delivery address, payment details, order-delivery action history, return history, communication with you. These personal data are collected for the purposes of contract execution and legal obligation (to issue invoices) and are stored for 10 (ten) years from the execution of the sales contract. Your data required for payment is transferred to UAB Paysera LT.
• For the purpose of order delivery, Linas Agro processes the following personal data: name, surname, telephone number, address, post office information, shipment number. These personal data are processed on the basis of the performance of the contract and are stored for 10 (ten) years from the performance of the sales contract. For the purpose of order delivery, your personal data may be transferred to courier services, for example, UAB Venipak Lietuva, UAB DPD Lietuva.
• For the purpose of administration of customer inquiries / complaints, Linas Agro processes the following personal data: name, surname, e-mail. email address, information in the request / complaint. These personal data are processed on the basis of a legitimate interest in ensuring the quality of services provided and are stored for 2 (two) years from the resolution of the request.

4.2. Communication with customers

• If you agree (subscribe to the newsletter, mark it when registering or purchase in the e-shop), Linas Agro processes the following personal data for direct marketing purposes: name, surname, e-mail, postal address, telephone number. This personal data is processed on the basis of your consent and is stored for 3 (three) years from the date of consent. In this case, Linas Agro is the joint controller of your personal data with UAB Dotnuva Baltic (legal entity code: 261415970, registered office address: Parko St. 6, Akademija, LT-58350 Kedainiai district, e-mail address: [email protected] ). Each time you give a direct marketing message, you will be given the option to opt out of direct marketing communications by notifying via email, by post or other specified means. If you have not given your consent  for direct marketing, but you are a customer of Linas Agro (you have purchased our goods or ordered services in the last two years) on the basis of a legitimate interest in marketing (Article 69 of the Electronic Communications Law), Linas Agro may send you offers or newsletters goods or services. For this purpose, Linas Agro processes the following personal data: name, surname, e-mail. postal address, telephone number. These personal data are processed for 2 (two) years from the date of purchase of goods or services. Each time you submit a bid, you will be given the option to opt out of direct marketing communications by notifying you via email. by post or other specified means.
• The information you provide to Linas Agro through social media when visiting our accounts (including notifications, use of the Like fields, and other communications) is controlled by us in conjunction with social network managers as joint controllers of personal data. We currently have this account  Linas Agro Lietuva on social network Facebook, the privacy notice of which is available at https://www.facebook.com/privacy/explanation. We encourage you to read third-party privacy notices and contact service providers directly if you have any questions about how they use your personal information.

4.3. Contract administration

• For the purpose of assessing the client's ability to perform the contract, Linas Agro handles the following personal data: name, surname, personal identification number, declared and actual place of residence, date of declared place of residence, telephone number, personal document data (number, date of issue, etc.), marital status information, the number of minor children and dependents, information on available movable and immovable property, data from the real estate register, information from seizure and mortgage registers, credit rating and settlement history. This personal data is processed on a contractual basis. Data that is not necessary for the conclusion of the contract are destroyed after the assessment, and other personal data is stored for 10 (ten) years after the conclusion of the contract. Linas Agro does not collect all the specified data when assessing the ability of customers to perform contracts, the amount of personal data collected depends on the form of the contract and the chosen form of payment (paid immediately or with a deferral, etc.). In this case, Linas Agro is the joint controller of your personal data with UAB Dotnuva Baltic (legal entity code: 261415970, registered office address: Parko St. 6, Akademija, LT-58350 Kedainiai district, e-mail address: [email protected] ).
• For the purpose of concluding and executing purchase, sale and service contracts, Linas Agro processes the following personal data: name, surname, personal identification code, personal document data, e-mail. postal address, address of residence, telephone number, marital status, bank account number, VAT payer code, farmer's certificate number, list number of registered feed business operators, data on concluded transactions and their execution. These personal data are processed on the basis of concluding and executing the contract and stored for 10 (ten) years after the expiry of the contract. In this case, Linas Agro is the joint controller of your personal data with UAB Dotnuva Baltic (legal entity code: 261415970, registered office address: Parko St. 6, Akademija, LT-58350 Kedainiai district, e-mail address: [email protected] ).
• The following personal data is processed for the purpose of granting payment deferrals to customers: name, surname, bank account number, payment schedule. These personal data are processed on the basis of the performance of the contract and stored for 10 (ten) years after the expiry of the contract. In this case, Linas Agro is the joint controller of your personal data with UAB Dotnuva Baltic (legal entity code: 261415970, registered office address: Parko St. 6, Akademija, LT-58350 Kedainiai district, e-mail address: [email protected] ).
• For the purpose of debt administration, Linas Agro processes the following personal data: name, surname, address, date of birth, amount of arrears and circumstances. These personal data are processed on the basis of a legitimate interest in ensuring the performance of contracts and are stored for 10 (ten) years after the performance / expiry of the contract. In this case, Linas Agro is the joint controller of your personal data with UAB Dotnuva Baltic (legal entity code: 261415970, registered office address: Parko St. 6, Akademija, LT-58350 Kedainiai district, e-mail address: [email protected] ).

4.4. Video surveillance

For the purpose of ensuring the security of persons and property (video surveillance) Linas Agro processes the following personal data: the image and movement of a person entering the field of surveillance of video cameras. These personal data are processed on the basis of a legitimate interest in ensuring the security of property and bystanders and are stored for 14 (fourteen) days from the making of the record. Data subjects are informed about the places where video surveillance is carried out in the area of Linas Agro by means of warning signs.

4.5. Cookies

When you visit the Linas Agro website, we may place cookies on your device. A cookie is a small alphanumeric file that we store with your browser or on your computer's hard drive or mobile device. We use different cookies for different purposes. Cookies also help us to differentiate you from other users of the website or mobile app, thus providing a more pleasant experience of using the website or app and allowing us to improve them.

We use the following cookies:

• Cookies are absolutely necessary.

These cookies are necessary for our website or mobile app to work. The basis of the data processed by such cookies is the proper execution of the contract when you visit the website or use the mobile app, and we ensure the quality and security of the visit. Without these cookies, the website or mobile app will not work properly.

• Analytical and / or performance cookies.

These cookies allow us to identify and count visitors to a website or gadget and to track how visitors navigate our website or gadget using them. This helps us improve the performance of the site / gadget, for example, by ensuring that users can easily find what they are looking for. The basis for the processing of the data collected by these cookies is your consent.

• Functional cookies.

ŠThese cookies are used to identify you when you return to our website or mobile app, so that we can tailor the content provided to your needs, remember the information relevant to you. These can be cookies, which, for example, allow us to remember your username and password. The basis for the processing of the data collected by these cookies is your consent.

Name of cookies	Purpose of cookie (what it is used for?)	Data collected	Nature of cookie (necessary, functional, analytical)	How long is a cookie stored?
_ga	The cookie is used to collect statistics about user behavior.	Browsing data	analytical	2 years
_gat		A cookie collects and updates information	analytical	2 years
_gid		This cookie collects and updates information about the webpages you visit.	analytical	24 hours after the end of session
OCSESSID	Cookie required for the website to function.	Unique session ID number	necessary	Until the end of session
Terms	Choice of acceptance of cookies	User choice	functional	7 days
language	Language option	The language used on the website	functional	Until the end of session
currency	Currency option	Currency code selected	functional	Until the end of session
_fbp	Cookies are used on the Facebook network to provide personalized ads based on a user's browsing history.	Browsing data	analytical	3 months

5. HOW IS YOUR PERSONAL DATA PROCESSED?

Your personal data will be processed in accordance with the requirements established by the General Data Protection Regulation (hereinafter - BDAR), the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts. Your Personal Data is handled responsibly and securely. Linas Agro implements appropriate legal and organizational data protection technical and organizational measures to protect processed personal data from accidental or unlawful destruction, damage, alteration, loss, disclosure, as well as from any other unlawful processing. Appropriate measures shall be determined taking into account the risks arising from the processing of personal data.

6. TO WHOM CAN WE DISCLOSE YOUR PERSONAL INFORMATION?

We may disclose information about you to our employees, intermediaries, service providers, such as debt management or collection companies, archiving companies, marketing services, IT service providers or subcontractors, if reasonably necessary for those purposes as set out in this Privacy Policy.

We may also transfer your data within the Linas Agro group of companies (UAB Dotnuva Baltic, AB Linas Agro Group, etc.).

We may disclose your personal data to personal data processors who provide us with services (perform work), i. y. IT service providers, auditors, lawyers, consultants, and process your data on behalf of Linas Agro as a data controller.

Data controllers have the right to process personal data only in accordance with our instructions and only to the extent and to the extent necessary. Through data controllers, we take all necessary measures to ensure that our data controllers have implemented appropriate organizational and technical measures to ensure the security of personal data and to maintain the confidentiality of personal data.

Your data may be transferred to state institutions and bodies, other persons performing the functions assigned to them by law.

In addition, we may disclose information about you:

• if we have to do it by law;
• to protect your rights or interests (including providing your personal information to third parties in order to recover your debts to us);
• intending to transfer a part of the company's activities or its assets or reorganize the company or carrying out these processes, disclosing your personal data to the (potential) acquirer of the activity or its part, other participants in the reorganization.

7. WHAT ARE YOUR RIGHTS?

Below you will find information about your rights in relation to the processing of your personal data by Linas Agro and the cases when you can exercise these rights. For more information about your rights or to exercise them, please contact us at the email address provided in this Privacy Policy. email address.

7.1. Right of access to your personal data

We want you to fully understand how we use your personal data and not suffer any inconvenience as a result. You can contact us at any time and ask if we process any of your personal data. If we store or use your personal data in any way, you have the right to access it. To do so, submit a written request to us at the email address provided in this Privacy Policy. email address. We may ask you to verify your identity for the purpose of fulfilling your request. Follow the principles of honesty and reasonableness when making such a request.

7.2. Right to withdraw consent

If you have given us explicit consent to the processing of your data, you may revoke it at any time by sending an e-mail to the e-mail address specified in this Privacy Policy. email address.

7.3. Right to request more information

We hope you understand that it is very difficult to discuss all possible ways of collecting and using personal data. We strive to provide the clearest and most complete information possible and are committed to updating this Privacy Policy as the process of using personal data changes. However, if you have any questions about the use of your personal data, we will be happy to answer them or provide any additional information we may disclose. If you have any specific questions or do not understand the information provided, please contact us.

7.4. Additional rights

Below is information about additional rights you have that you can exercise by following the procedure below.

• You have the right to ask us to correct any inaccuracies in the data available. In this case, we may ask you to confirm the corrected information.
• You have the right to ask us to delete your personal data. This right is exercised in the cases provided for in Article 17 of the BDAR.
• You have the right to ask us to limit or not process the processing of your personal data.
• You have the right to transfer data that is processed by automated means and that we have received from you with your consent or for contractual purposes. If you exercise this right, we will transfer a copy of the data you provide at your request.
• You have the right to BDAR Art. do not consent to our use of your personal data in accordance with the established procedure.

8. HOW CAN YOU IMPLEMENT YOUR RIGHTS?

In order to implement your rights, requests, complaints or claims, please provide us in writing:

• by e-mail [email protected];
• by sending mail to Smėlynės st. 2C, LT-35143 Panevėžys;
• upon arrival at AB Linas Agro, address Smėlynės str. 2C, LT-35143 Panevėžys.

We will respond to the received requests, complaints or requirements in writing in accordance with the procedure and terms established by legal acts. We strive to provide you with information as soon as possible, but no later than 30 days after receiving your request.

If you contact us, we may process the data you provide to us, i. y. name, surname, e-mail postal address, telephone number, date and text of correspondence in accordance with the procedure specified in this Privacy Policy. Please note that we may need to contact you by mail, email. by mail or telephone. Please notify us of any changes to your personal data.

If, upon receipt of a request, complaint or claim, we have a suspicion as to the identity of the applicant, we have the right to request an identity document from the applicant.

If we are unable to provide you with the necessary information and (or) have claims regarding the processing of your personal data, you have the right to apply to the State Data Protection Inspectorate (www.vdai.lrv.lt) by submitting a complaint.

9. RESPONSIBILITY

You are responsible for ensuring that the information you provide to us is accurate, correct and complete. If the data provided by you changes, you must immediately inform us by e-mail. by mail. In no event will we be liable for any damages incurred by you as a result of you providing incorrect or incomplete personal information or not informing us of any changes thereto.

10. CHANGES TO THE PRIVACY POLIC

Linas Agro may update or change this Privacy Policy at any time. Such updated or amended Privacy Policy will be effective upon posting on the Linas Agro Website. You should check it from time to time to make sure you are happy with the current version of the Privacy Policy.

When we update the Privacy Policy, we will notify you of any material changes that we believe are significant by posting them on the Website. If you access the Website after posting such notice, you agree to the new requirements set forth in the update. The "Update Date" below indicates when the Privacy Policy was last updated.

Renewal date: 2021 March 16